We deliver excellent results, in a timely manner, and for the agreed price for all our clients. Our commercial awareness together with our technical ability always ensures we succeed.
Raphael Suissa - Director, The VAT Help Line
Raphael Suissa established The VAT Help Line in 2020 with 25+ years of experience in advising businesses on their VAT affairs. He is a Member, and subsequently a Fellow, of the Association of Chartered Certified Accountants, in addition to being a member of the Chartered Institute of Taxation.
After having been a Senior Consultant at a Big 4 accountancy firm for 20+ years, he enjoyed answering a myriad of questions ranging from small businesses with questions over VAT registrations through to complex VAT on property transactions, at a London firm of Chartered Accountants and Tax Advisers.
Experience and Knowledge
Why – We should work together?
Flexible and practical
Fees – How we charge
Here at The VAT Help Line, we realise that all our clients are unique and special, in their own individual way. Therefore, all have differing attitudes when it comes to fees. Accordingly, we can work on a number of bases:
Calculated according to the number of hours spent on a project.
This is ordinarily a mixture of a fixed fee together with a variable element.
This is an attractive option for accountancy firms who do not have an in-house VAT department. Advice can be provided direct to the firm’s client, or alternatively it can be “White-Labelled” by the firm.
The first 30 minutes consultation is provided as part of the agreed Annual Retainer fee arrangement. A written note is provided for each and every call, that can be saved into the client’s folder by the accountant. The ordinary hourly rate then applies for advice over and above the first half hour.
All fees will be discussed in advance with the appropriate partner at the relevant firm, such that no surprises will occur.
This arrangement results in building a strong relationship between you and us and removing from your staff any hesitancy that may exist in asking any VAT related queries.
This will also ensure the VAT and business risk associated with this tax are reduced and will enable you to focus your time and efforts on running your business, leaving the VAT side to us!
Always Accurate Advice
What people say
We take great pride in the positive feedback we receive from clients.
We have now a better handle on the matters we need to be considering and our thanks to him for this.”
We would have no hesitation in referring Raphael and his services to any of our colleagues.”
Raphael’s expertise in this area was readily apparent. He immediately reviewed all emails, letters, papers etc that we entered into with HMRC over the period. He prepared a summary of the issues at hand and explained to us in a simple manner, what he had uncovered. We agreed actions, timescales and Raphael’s fees in moving to the next phase of the project.
He drafted a detailed letter to HMRC, attaching various correspondence, putting forward his case. He liaised with HMRC and ensured the entire process was hassle free. Shortly thereafter, HMRC agreed with Raphael’s analysis of the situation and confirmed that the repayment of the earlier VAT return would be on its way. In light of this, the potential VAT penalties that HMRC was considering, also no longer fell to be applicable.
I would strongly recommend Raphael’s services in the event of your business facing VAT penalties. VAT is a “very grey area”, and the fact that HMRC may decide to raise an assessment does not necessarily mean that it is correct."